FSG Managed Solutions
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FSG Launches TM44 Service
Facilities Services Group Launches TM44 Service
National property maintenance provider Facilities Services Gr...
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FSG and British Waterways Join Forces to Deliver New Online Health and Safety Initiative
September 26, 2011
FSG and British Waterways Join Forces to Deliver New Online Health and Safety Init...
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FSG Oversees Maintenance at Falkirk Wheel
Aug 10, 2011
FSG Oversees Maintenance Works At Landmark Falkirk Wheel
National property maintenance ...
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Facilities Services Group Appoints UK Development Manager
Aug 1, 2011
Facilities Services Group Appoints UK Development Manager
National property maintenance provider...
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FSG Secures Swinton Deal
July 12, 2011
Facilities Services Group Secures Swinton Deal
National property maintenance provider Faciliti...
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PRESS RELEASE - Facilities Services Group Undergoes MBO
Feb 24, 2011
Facilities Services Group Undergoes MBO
The management team at national p...
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Press Release - Facilities Services Group Acquires Spice Gas
November 30, 2010
Facilities Services Group Acquires Spice Gas
National property maintenance...
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Press Release - FSG Steps Up Reactive Maintenance
September 27, 2010
Facilities Services Group Steps Up Reactive Maintenance
National pr...
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24/7/365 HELPDESK
Our helpdesk receives at least 1.25 million incoming calls and raises approximately 620,000 work orders per annum, providing:
- A one-stop shop for all contracted FM needs
- Full proactive management of all tasks logged
- Dedicated client site contact number with additional executive line
Each line is answered with appropriate personalised salutation - A system that has been developed by our in-house specialist software programmers and, as such, is fully flexible to meet specific needs i.e. supplier SLA attainment, budget management levels and key business process drivers.
Core hours are set to accommodate business specific requirements, ensuring that our specialist team are available when required. Outside of this, our own 'Out of Hours' team will give full support by delivering all aspects of the service.